Everything you need to know about ShopilotAI

Free 30-day pilot with free setup. No payment during the trial. Then €150/month, cancel anytime, only if you choose to continue.

Setup includes reviewing your catalog and frequently asked questions, importing and organizing your products, configuring your shipping and return policies, integrating your size guide, customizing the tone, testing with real customer questions, and going live once you approve.

Your subscription includes a 24/7 assistant, catalog and policy updates, a merchant dashboard to manage your products and rules, and email support. You're not left on your own with the software: answers and conversation flows are refined as new questions come in.

No payment during the free 30-day pilot. If you decide to continue, the €150/month subscription has no long-term commitment. Available payment methods are agreed with you before any payment.

ShopilotAI uses an advanced language model (OpenAI GPT) that answers only from the information you provide: your catalog, size guide, shipping and return policies, and FAQs. It doesn't guess: if information is missing, the assistant says so and offers to hand off to your team.

Yes. Once set up, the assistant is available 24/7 on your site. Handoffs to your team are sent by email; human response times depend on your team's working hours.

The answer is based on your size guide and the measurements or preferences the shopper shares. If more than one size could fit or information is missing, the assistant doesn't guess. It asks a follow-up question or offers to hand off to your team.

ShopilotAI is configured to stop when your documents don't cover an answer. It says so honestly and offers to hand off to your team, with a conversation summary so they can pick up quickly.

The widget works with Shopify, WooCommerce, PrestaShop, Wix, Squarespace, and custom-built sites. Just add one line of script before your site's </body> tag. Compatibility is checked before setup.

Your personalized demo is ready within 48 hours of receiving your information. Full setup and launch usually take a few days, depending on your catalog size and the number of scenarios to test.

Yes. You remain the data controller for your own customers' data; ShopilotAI acts as a data processor under the GDPR. A data processing agreement can be drawn up on request. ShopilotAI does not use your conversations to train models.

Yes, there's no minimum subscription term. You can pause or cancel anytime. Configuration data can be deleted on request.

Absolutely. That's the first step: send me your store details, I'll prepare a free demo within 48 hours, and we'll fine-tune it together. The pilot runs for 30 days with no payment required. Then you decide whether to continue.